Shipping Policy

Effective Date: 04/26/26
Website: rizaradience.shop
Contact Email: sales@rizaradiance.shop

Thank you for shopping with Rizaradience. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order has been processed, you will receive a confirmation email with shipping details.

  • Processing times may be extended during high-demand periods or promotional events.

Shipping Rates and Delivery Estimates

Shipping fees and delivery times are calculated at checkout based on your location.

Estimated Delivery Times:

  • Local (Philippines): 3–7 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary depending on the courier and destination.

Shipping Carriers

We partner with reliable courier services to ensure your order arrives safely. The carrier used will depend on your location and availability.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.

  • Tracking updates may take 24–48 hours to appear after shipment.

Delays and Issues

While we aim to deliver your order on time, delays may occur due to:

  • Weather conditions

  • Customs clearance (for international orders)

  • Courier service disruptions

Rizaradience is not responsible for delays caused by external factors beyond our control.

Incorrect Shipping Information

Please ensure that your shipping details are accurate at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  • Additional fees may apply for re-delivery or address corrections.

Lost or Stolen Packages

  • Once a package has been marked as delivered, we are not liable for lost or stolen items.

  • If you believe your package is lost, please contact the courier directly and notify us at sales@rizaradiance.shop.

International Shipping & Customs

For international orders:

  • Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.

  • We are not responsible for delays caused by customs processing.

Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Include photos of the damaged item and packaging

  • We will assess and provide a suitable resolution (replacement or refund)

Contact Us

If you have any questions about your shipment, please contact us at:
Email: sales@rizaradiance.shop


By placing an order with us, you agree to this Shipping Policy.